Our Customer Service Representatives are ready to answer your questions from:
Monday - Wednesday: 10am-7:30pm EST
Thursday - Saturday: 10am - 8pm EST
You will receive a receipt for every transaction via email detailing your purchase. If you didn't receive your receipt, please check your spam folder.
If you are interested in returning an item, please take a look at our return policy.
Due to state law and/or PACT Act regulations, we cannot ship certain items containing e-liquid to certain areas. We are also unable to ship to P.O boxes.
Please allow for 2-3 business days for your order to be fulfilled as we are currently experiencing high volume of orders at this time.
Once your order has been shipped please monitor your shipment tracking regularly.
All Orders are subject to age verification. You may be prompted to upload and submit a valid photo ID and head shot via email or text.
If we have any issues verifying your Identity, we will contact you.
Please include in your message:
Full Name
Order Number
Order Date